Public services offer new flexibility
Print Edition
In Minhang, the needs of people come first.
The district is expanding its public services by allowing residents, no matter the location of their household registration, to go to any community service center in the district or in Shanghai to access more than 161 social services, including applying for elderly cards, getting insurance and reporting loss of residence certification.
That’s welcome news to people who find it hard to travel long distances to conduct government-related business in the districts where they are legally registered.
For example, a woman surnamed Li who lives in Songjiang district but holds a household registration in Xinzhuang used to have to travel across Shanghai for social services.
The aim of the new policy is to make life convenient for people, whose personal affairs often cross district boundaries.
Applicants can go to any community service center and drop off applications or have their documents transferred to the site of their household registration. Recipients will receive copies of the documents.
Staff in 14 community centers in Minhang received intensive training prior to the implementation of the new regime. As part of that training, they learned how to take applications in three minutes.
All neighborhood centers in Minhang have rearranged their work schedules to ensure that services are available on weekends and holidays.
The Bureau of Civil Affairs has released a set of services that may be accessed in all community centers. Eleven more will be added, including the issuance of Shanghai residence cards.
Some 40 neighborhood centers have extended their opening hours into the evening to accommodate workers and students with busy daytime schedules.
Neighborhood centers play an important part in the lives of residents. They remained open even during the recent Spring Festival holiday.
“Based on the needs of residents, more innovations and alterations will be forthcoming,” said Li Peng, section chief of Minhang Commission of Social Construction. “The requirements of residents always come first.”
The neighborhood centers are also gearing themselves to better address the needs of younger people as well.
Chunshen Neighborhood Center, for example, invited the hosts of a children’s TV show to come and give classes to youngsters. The feedback was positive. For younger people living in the vicinity, the Beiqiao Neighborhood Center added belly dancing to its list of classes.
Local residents can also take yoga and learn Latin dancing in the Chunshen and Meijia neighborhood centers.
The commission of social construction is also developing a WeChat account to increase interaction with younger people.
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