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Home » Feature » Art and Culture

Remembering Chinese etiquette for doing business

By Dahvida Falanitule | 00:05 UTC+8 November 11, 2017 | Print Edition

CHINA is believed to have the oldest continuous civilization, with 5,000 years of verifiable history. The official language is standard Chinese, which is derived from the Mandarin dialect. Most business people speak English. There are many dialects in China, as well as different written languages in different regions. 

According to Google Analytics, as of January 1, 2017, the population of China was estimated to be a bit over 1. 38 billion. As the most densely populated country in the world, opportunities abound for the savvy foreign businesspeople or otherwise business entities seeking a presence in the Chinese marketplace.

However, I attach a caveat to this remark for those who foolishly subscribe to the notion that by simply turning up in China, a pot of gold awaits. Observing certain procedures will be of value for those entrepreneurs imbued with an intrepid spirit entering the Chinese marketplace.

Appearance in China

Conservative suits for men with subtle colors are the norm. Women should avoid short-sleeved blouses. The Chinese frown on women who display too much. Subtle colors should be worn by both men and women. Men and women can wear jeans. However, jeans are not acceptable for business meetings. Revealing clothing for women is considered inappropriate to Chinese businessmen.

Behavior & manners

Do not use large hand movements. The Chinese do not speak with their hands. Your movements may be distracting to your host. Do not have too much personal contact. It is highly inappropriate for a man to touch a woman in public. Do not point when speaking. To point, do not use your index finger, use an open palm.

It is considered improper to put your hand in your mouth. Avoid acts that involve the mouth. Gift giving is a very delicate issue in China. It is illegal to give gifts to government officials; however, it has become more commonplace in the business world.

It is more acceptable to give gifts either in private or to a group as a whole to avoid embarrassment. The most acceptable gift is a banquet. Quality writing pens are considered favored gifts.

The following gifts and/or colors are associated with death and should not be given: clocks, straw sandals, a stork or crane, handkerchiefs and anything white, blue or black.

Always arrive on time or early if you are the guest. Do not start to eat or drink prior to the host. As a cultural courtesy, you should taste all the dishes you are offered. Sample meals only, there may be several courses.

Never place your chopsticks straight up in your bowl, because it will remind your host of joss sticks which connotes death. Do not drop the chopsticks as it is considered bad luck.

Do not eat all of your meal, because the Chinese will assume you did not receive enough food and are still hungry. Women do not usually drink at meals.

Tipping is considered insulting; however, the practice is becoming more common.

Communications

Bowing or nodding is the common greeting. However, you may be offered a handshake. Wait for the Chinese to offer their hand first.

Applause is common when greeting a crowd; the same is expected in return. Introductions are formal. Use formal titles. Often times Chinese will use a nickname to assist Westerners.

Being on time is vital in China. Appointments are a must for business. Contacts should be made prior to your trip. Bring several copies of all written documents for your meetings.

The decision-making process is slow. You should not expect to conclude your business swiftly.

Many Chinese will want to consult with the stars or wait for a lucky day before they make a decision. Present and receive cards with both hands.

Avoid writing on a business card or putting it in your wallet or pocket. Carry a small card case. The most important member of your company or group should lead important meetings.

Chinese value rank and status. Develop a working knowledge of Chinese culture. Finally, allow the Chinese to leave a meeting first.

The information provided in this article provides a synopsis for those inclined to heeding the advice of those who have ventured to the Orient before them. It is impossible to provide a complete platform of data, but awareness of certain basic procedures outlined above, will stand those in good stead, who are willing to obverse certain protocols when conducting business in China. Good luck!

Art and Culture


 

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