Women's federation plans online disputes platform

Li Qian
Organization considers going digital in a bid to reach out to young women plagued with family problems.
Li Qian

Shanghai Women’s Federation plans to open an online platform for young women plagued by family disputes.

Lu Ronggen, director of the federation's rights defense department, told Shanghai Daily: “We are considering turning digital to get close to young women in their 20s and 30s. They need access to seek help."

Last month, Shanghai Women and Children Rights Defense Service Center reopened after a two-month renovation.

The center, at 245 Tianping Road, is 50 percent bigger and has grown from a single window to a comprehensive service center where women can make complaints, seek psychological consultations and receive legal advice.

“More than 200 female lawyers have volunteered to join our service center. Every day, two of them sit here to offer free legal advice,” said Lu. “And if there is anything related to crimes such as domestic violence, police and prosecutors will be alerted to intervene.”

In addition, 25 law professors, psychologists and other experts are there to answer hotline calls.

“We hope to offer a one-stop service to women who need help,” Lu said.

In the past year, the service center has received 3,000 letters, calls and visits, with nearly 60 percent of them related to marriage disputes.

This year, more women are coming to complain about disputes related to property rights and family education, according to Lu.

Women's federation plans online disputes platform
Li Qian / SHINE

Shanghai Women and Children Rights Defense Service Center at 245 Tianping Road


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