Woman's two iPhone Xs easily unlocked by colleague's face
A woman in Nanjing, Jiangsu Province claimed she discovered a "one-in-a-million" security problem with two new iPhone X phones: both could easily be unlocked using the face of a colleague.
The woman, surnamed Yan, discovered that no matter how she set up the facial recognition system of her newly bought iPhone X, her colleague, surnamed Wan, could always unlock it with her face, too.
She called Apple's hotline but staff claimed it was impossible, so the pair went down to the nearest Apple Store to prove it in front of staff.
After realizing the problem was real, they suggested Yan's colleague set up the phone's Face ID to see if it could still be unlocked by both women — it could.
Yan was allowed to return the phone, with staff explaining that it must be a problem with the camera.
However, when Yan bought a new iPhone X the next day, she found the exact same problem.
The two women expressed their worries about the facial recognition technology which, according to Apple, only has a one-in-a-million chance of being unlocked by someone else's face, apart from identical siblings such as twins.
Apple Store staff claimed it's just an individual case and said that if Yan's unsatisfied she can return the product.