Gripes over ride booking
Print Edition
MORE than 10 percent of all complaints against ride hailing and taxi services in the first half of this year were related to online bookings, said city’s traffic authority over the weekend.
The authority received 4,150 calls regarding online ride hailing, among which 70 percent of complaints were directed against Didi Chuxing. Almost every complaint against the company was addressed, according to officials.
Meituan Dianping, Shouqi Limousine & Chauffeur and UCAR Inc each responded to less than 80 percent of complaints.
Most complaints were about drivers who didn’t show up, drivers who dropped off passengers before reaching their destination and arbitrary charges.
- About Us
- |
- Terms of Use
- |
-
RSS - |
- Privacy Policy
- |
- Contact Us
- |
- Shanghai Call Center: 962288
- |
- Tip-off hotline: 52920043
- 沪ICP证：沪ICP备05050403号-1
- |
- 互联网新闻信息服务许可证：31120180004
- |
- 网络视听许可证：0909346
- |
- 广播电视节目制作许可证：沪字第354号
- |
- 增值电信业务经营许可证：沪B2-20120012
Copyright © 1999- Shanghai Daily. All rights reserved.Preferably viewed with Internet Explorer 8 or newer browsers.
