How entrepreneurs can sell their ideas to others
At its heart, innovation is a profoundly social phenomenon. More often than not, it is the story that makes the innovation, rather than the other way around.
Want to be successful at innovation? You need to convince others to buy into your idea.
If you are an aspiring innovator, or a project leader, you need to be able to tell your story in a manner that captures the imagination of investors or business unit leaders. If you are an investor, or business unit leader, you need to know what to listen for in an innovation narrative.
Thomas Edison was able to capture the imagination of several different stakeholder communities with his inspirational comment: “We will make electricity so cheap that only the rich will burn candles.”
But he was also equally precise about looking to invent a light that was affordable, efficient, and non-flickering as well, in order to suggest that economy and adoptability would lead to the desired market outcome.
In other words, this was not idle speculation, but a well thought-out commercial endeavor.
Similarly, the image of a systematic innovation system that he conjured up with the term “invention factory,” coupled with the practical formulation of innovation practices such as experimentation, an open-office layout for faster conversations and a team-based approach in the pursuit of such precise targets as “a minor invention every ten days and a big thing every six months or so,” provided both the dream of bold aspiration and the reassurance of a detailed means of achieving such aspiration.
Contrast this with the impossible Better Place dreams of Shai Agassi, or perhaps the yet unfulfilled dreams of Elon Musk for the colonization of Mars as “a fixer-upper of a planet.” Both were, or are, certainly boldly aspirational, but both lack the specificity of a story to provide the necessary confidence that they are achievable. Why is this so hard for innovators to learn?
I have been working with innovators from a wide range of industries in Europe, the US, and Asia (especially China). They are desperately in love with their ideas and the technologies that these ideas entail, not necessarily in that order, but all too often there is no story to go along with the glitter of the idea, and their chances for success are diminished by this omission.
If you doubt this, listen to serial entrepreneur, business school professor and bestselling author Scott Galloway who unequivocally attributes Amazon’s success to its core-competency of “storytelling.”
My experience is that it is easier than most think, and that you can tell your innovation story in three parts: Why? What? How? I also think that there are easy tools for each part that make the story vivid.
As former CLO of WIPRO Abhijit Bhaduri puts it, “The story finds mind space amidst the clutter of data and information” and then he adds several points that are important for making your story a compelling one:
“A story has to be something that is unexpected. What is predictable is never material for a story” (This is often about the “why?”).
“Stories are all about discovering the mundane in the exotic and the unusual when all of it is predictable” (This is typically about the “what?”).
“Storytelling must be about the audience. Stories have to leave some role for the audience. They persuade the audience to suspend their disbelief.” They also speak to the audience’s principle concerns or hopes (This often speaks directly to the “how?”).
This is not about adding yet another requirement on the entrepreneur; rather, it’s about taking the time to raise the probability of success for a new idea.
Innovation can never just be about the technology. It must have an empathetic view of the audience and it must speak to their needs. Edison realized the importance of storytelling in the innovation process, when he indicated by the observation “Inventors must be poets so that they may have imagination.” Let us all be poets in our roles as innovators.
William A. Fischer is Professor of Innovation Management at IMD, and co-director of the IMD-MIT/Sloan Driving Strategic Innovation Program. He was previously Executive President and Dean of CEIBS.