SPDB launches China's first smart counter

The Shanghai Pudong Development Bank's i-Counter aims to create a digital ecosystem for banking services for customers.

Shanghai Pudong Development Bank unveiled China's first smart counter as the lender aims to create a digital ecosystem for banking services for customers.

The intelligent i-Counter provides customers with efficient and convenient one-stop integrated financial services digitally and the equipment at the counter can handle up to 90 percent of banking services previously done with the help of bank staff in the physical outlets, the Shanghai-based commercial joint-stock lender said.

Non-cash business such as wealth management, money transfer and payment will also be handled at the i-Counter.

Qian Zongbao, deputy director of the self-help banking division at the bank’s Internet finance department, said a wide range of banking services will be offered at smart branches in the future to provide convenience for customers.


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